Frequently Asked Questions
It's Business Coaching, but not like you've ever seen it before
CoPilots is more than just Business Coaching, because not only do you get access to our team of Specialist Coaches, you also get access to the Flight Deck, and our Online Community Hangar.
Our Specialist Coaches are experts in their field, it's their area of expertise, and that's why they're an expert. So our Marketing Specialist owns and runs a Marketing Agency.
Our Sales Specialist owns and runs a Sales Training Academy, and you guessed it, our Finance Specialist owns a Bookkeeping and Accounting Firm.
They are simply the best of the best, and they're at your disposal.
Yes, in a way. But not only the strategy.
Most traditional Business Coaches tell you what to do, but not how to do it. They will go skin deep and a mile wide, but it's very general.
Our Specialist Coaches will firstly listen to you so they truly understand what it is that you are trying to achieve, and then secondly they will chat through the strategy or solution with you and then finally, they will tell you, and if needed, show you, how to do it.
No. CoPilots has no lock-in contract and you can cancel anytime.
The service is month to month and you have the flexibility to come and go as you please.
There are no setup fees, no cancellation fees, no long-term contracts.
Either way, you receive lifetime access to everything except for our Specialist Coaches, unless of course, you have an active Membership.
We also have our 30-day money-back guarantee so you are safe to try this out risk free. There is absolutely nothing to lose and everything to gain.
As part of your Membership, you receive a few different types of sessions. The first session, dubbed "Launch Session" is a 1-Hour Video Call.
The fortnightly calls that you book in are approximately 20-Minutes, and we record the session for you to access and watch back later, so no need to take notes, you can just focus and get the most out of the call.
And the quarterly Flight Plan sessions, well they are 45-Minute sessions.
In addition to this, if you would like an extended amount of time with any of our Specialist Coaches, you can book this in via the Flight Deck for an one-time hourly fee.
Our Coaches are contractors, so they need to be paid for their time, which we think is only fair.
No. All of our Specialist Coaches are experts in their field, and some of them get paid tens of thousands of dollars for speaking at conferences, and thousands of dollars per day for consulting, because they are the best of the best.
So they don't come cheap, which means we can’t give away free memberships – you need to pay for good people.
What you do have though, is our 30-day Satisfaction Money-Back guarantee. We’re convinced that you’ll find CoPilots so effectice that once you try it, it won’t make sense to stop.
However, if you don't agree and it’s just simply not for you, then you can contact CoPilots HQ at any point in the first 30 days of your membership to receive a full refund.
Since we work with clients from all over Australia, and our Specialist Coaches are too based across the country, we find the best way to connect and communicate is via Video Call.
We use a Service called ZOOM, which most of you will be familiar with.
This allows us to chat with you directly via Video no matter where you are in the World, as well as dial in other Specialists if needed, and you can also have your team members or business partners on these sessions from time to time.
Once the call is done, the video recording of the session will be automatically uploaded into the CoPilots Flight Deck and you will be able to watch it on-demand, for life.
Yes, all your interactions with our Specialist Coaches are considered 100% privileged and confidential. Your information is NEVER shared outside of CoPilots HQ.
We have a lot of serious business owners doing important work on our platform, and protecting their trade secrets, intellectual property and personal information is one of our paramount priorities.
We never safe or store things you may share with us, and destroy everything you may show us after each call.
The only thing that is saved securely on our dedicated managed servers is the recording of the video session. We're in the business of helping you grow your business, not stealing ideas or data.
Each Coach has their own unique style, and you will get along with some better than others.
However, what we can guarantee is that they will all show a keen interest in your business, your ideas and your feelings and that they care, like, genuinely give a damn. You'll see what we mean soon.
Yes, we only work with existing business owners who have an established business.
If you are just starting out, we have plenty of free resources available on our website to help get you started, as well as very active social media channels where we share tips, ideas, inspiration and tools that we use.
So be sure to follow us on social media, download our free training, and when you are setup and ready, we'd love to work with you.
Only partially. CoPilots is a human-powered, software supported service.
In other words, at the core our service is human-based, but we also offer a web-based platform for our members, which is also available on iOS and Android via the Google Play and Apple Stores.
No you are free to use whatever to do list software you’re currently using.
Our Captain's Checklist is a tool our Specialist Coaches use to track the action items from your Session, as well as hold you accountable and check-in with you from time to time.
You can continue to use your own software or planning tools but you can login anytime to view your progress over time.
Click the 'Join Now' button for a quick and easy sign-up process. Once you’ve joined, you’ll be directed to a booking calendar where you can schedule the Launch Session.
Once done, you’ll be taken to a short but important Launch Survey. Once you submit your answers, you’re all set! You’ll receive a call at your scheduled time and begin building momentum right away.
You will also receive login details and a Welcome Email with all the important information about how to get started.